1xwin Terms & Conditions — Read the Full Version in English

These terms and conditions apply to the 1xwin platform and all of its services. "1xwin", "we", and "platform" refer to the 1xwin.my website and all associated services. "User", "you", and "member" refer to any individual who accesses or uses the 1xwin platform.

1xwin reserves the right to update these Terms & Conditions at any time. Members will be given appropriate notice before any changes take effect. Continued use of the platform after changes implies acceptance of the updated terms.

• 1xwin is an internationally licensed online betting and gaming platform.
• These terms are available in both English and Bengali; in the event of any conflict, the Bengali version shall prevail.
• Services are provided in compliance with applicable laws in Bangladesh.
• 1xwin reserves the right to suspend or modify any service at any time without prior notice.

To register an account with 1xwin, the following conditions must be met. Any account created outside these conditions may be closed at any time at 1xwin's discretion.

• Each person may only hold one account. If multiple accounts are found under the same individual, all associated accounts will be closed.
• All information provided at the time of registration must be accurate and truthful. Creating an account with false information is prohibited.
• Your account password and login credentials must be kept strictly confidential and must not be shared with any third party.
• Accounts cannot be transferred or sold to another person.
• The registered mobile number and email must be active and held solely in the member's own name.
• Failure to submit the required documents during the KYC (Know Your Customer) process may result in withdrawals being placed on hold.

Deposits on 1xwin can be made via bKash, Nagad, Rocket, and credit card. Minimum deposit limits may vary depending on the payment method.

• Minimum Deposit: ৳200 for bKash & Nagad, ৳200 for Rocket, ৳500 for credit cards.
• Please use the correct reference number when making a deposit. An incorrect reference may delay the credit to your account.
• Only payment methods registered in your own name may be used on your account. Deposits from another person's bKash or Nagad number are not permitted.
• Deposits are usually processed instantly. If your balance has not been credited within 15 minutes, please contact support.
• 1xwin does not charge any deposit fees, though the payment provider may apply their own charges.
• 1xwin reserves the right to hold suspicious or unusual deposits for verification.

Withdrawing funds from 1xwin is straightforward and, in most cases, fast. Withdrawals will always be processed via the same payment method used for the original deposit.

• Minimum Withdrawal: ৳200.
• KYC verification must be completed before making your first withdrawal.
• Withdrawals via bKash and Nagad are typically completed within 5 to 15 minutes. In some cases, manual verification may be required, which can take up to 24 hours.
• Withdrawals cannot be made directly from bonus balance — the bonus must first meet the wagering requirements before it converts to real balance, after which it can be withdrawn.
• Multiple withdrawal requests may be submitted in a single day, but each will be processed separately.
• If fraudulent or suspicious activity is suspected, 1xwin reserves the right to place a withdrawal on hold until the investigation is complete.

1xwin's bonus and promotion offers are designed to give users added value. However, each bonus comes with specific terms that must be followed.

• The welcome bonus can only be claimed once per new account.
• Multiple bonuses cannot be active at the same time.
• Bets placed using bonus balance must have odds of at least 1.50.
• Bonus validity is generally 7 to 30 days. Once expired, the bonus will be forfeited.
• 1xwin reserves the right to cancel bonuses and forfeit associated winnings in cases of suspected bonus abuse.
• 1xwin reserves the right to modify or discontinue any promotional offer at any time.
• Bonus Terms & Conditions in Detail On the promotions page Available.

Sports Betting on 1xwin is conducted in accordance with international betting standards. 1xwin's decisions on bet acceptance and settlement are final.

• Once a bet is confirmed, it cannot be changed or cancelled unless 1xwin initiates the cancellation.
• If a match is cancelled or postponed, bets will be settled in accordance with 1xwin's rules.
• If incorrect odds are displayed due to a technical error, 1xwin reserves the right to void the affected bets.
• Match-fixing or placing bets using insider information is strictly prohibited. If proven, the account will be permanently closed.
• 1xwin is not responsible for bets lost due to disconnection during live betting.
• Maximum bet limits may vary depending on the game or event.

1xwin's casino games are powered by internationally licensed providers and audited by independent third parties. Game outcomes are entirely random and cannot be influenced by 1xwin in any way.

• If your internet connection drops during a game, the session is generally saved on the server and the result will be available once you reconnect.
• Identity verification is required to claim a progressive jackpot win.
• Exploiting any bug or technical error in the game software is strictly prohibited. Any winnings resulting from such exploitation will be voided.
• In Live Casino games, the dealer's decision is final; in the event of any dispute, the game recording will be reviewed.

The following activities are strictly prohibited on the 1xwin platform. Violations may result in account closure, balance forfeiture, and legal action.

• Using the platform for money laundering or any other illegal financial activity.
• Creating multiple accounts to claim bonus benefits.
• Placing bets using bots, scripts, or automated software.
• Exploiting game bugs or vulnerabilities to gain an unfair advantage.
• Creating an account using someone else's identity or false credentials.
• Attempting to interfere with or hack the platform's security systems.
• Allowing or enabling anyone under 18 to use the platform.

1xwin takes the protection of your personal data very seriously. Our full Privacy Policy Privacy Policy Full details are available on the page.

• 1xwin never sells your personal information to third parties.
• Information may be disclosed when required by law or directed by the relevant authorities.
• All data is protected with SSL encryption and stored on secure servers.
• You always have the right to update your account information.

You may request to close your account on 1xwin at any time. Equally, 1xwin may close or suspend an account under certain circumstances.

• To close your account yourself, contact the support team. Make sure to withdraw any available balance before the account is closed.
• Accounts may be closed without notice in the event of a terms violation.
• Balances may be forfeited in cases of fraudulent activity.
• Once a self-exclusion request is submitted, your account will be closed for the specified period.
• The policy on inactive accounts (unused for more than 12 months) can be found by contacting Support.

1xwin believes betting is a form of entertainment, not a source of income. Responsible gaming is a core part of our values, and we actively work to promote it.

• All members can set daily, weekly, or monthly deposit limits for themselves.
• You have the option to set a session time limit.
• The self-exclusion option allows you to keep your account closed for anywhere from 30 days to permanently.
• If you notice signs of a gambling problem, please reach out to our support team.
• For more details Responsible Gaming Visit the page.

1xwin may update these terms and conditions as needed. Members will be notified of significant changes in advance via email or in-app notification.

• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• If you do not agree to the updated terms, please request account closure.
• For any questions or complaints: support@1xwin.my
• Our support team is available 24/7 to assist you in Bengali.